Refund policy

Refund and Exchange Policy

At Nahtz Dolls Exotic, each piece is carefully designed and crafted to highlight your sensuality and confidence. Due to the nature of our products and for hygiene reasons, we do not accept returns, refunds, or exchanges under any circumstances.

Please be sure to double-check the size, colors, and details before making your purchase. If you have any questions, we are available to assist you before you complete your order.

No refunds will be issued for:

* Change of mind.
* Incorrect selection of size, model, or color.
* Delivery delays attributable to the courier service.

Once your order is confirmed, it cannot be canceled.

📦 SHPPING POLICY

All our orders are shipped via USPS (United States Postal Service).

Processing:

The processing time for your order is 2 to 3 business days before shipping.
We do not ship on weekends or holidays.

SHIPPING

Once your package is shipped, you will receive a tracking number to monitor the status of your shipment directly on the USPS website.
Nahtz Dolls Exotic is not responsible for delays caused by the USPS, incorrect addresses provided by the customer, or lost, stolen, or unclaimed packages.

We recommend that you pay close attention to the tracking number to ensure you receive your package without incident.